GemSeeker.ai

Legal

Privacy Policy

How GemSeeker.ai handles your information. Last updated October 2026.

Overview.

GemSeeker.ai ("we", "us") provides diamond price comparison and AI recommendations. This policy explains what we collect, how we use it, and your choices. By using the site you agree to this policy and to our Terms.

Information we collect.

  • Account information: your email address and a password (stored only as a secure hash by our authentication provider).
  • Plan and payment information: your plan and purchase status. Payments are processed by Stripe; we do not receive or store your full card number. We store Stripe customer and subscription identifiers.
  • Search activity: the diamond specifications you search (carat, color, clarity, shape) and, for signed-in users, a history of those searches.
  • Technical information: IP address, browser and device characteristics, and basic usage and error logs, including data used for bot protection and security.
  • Communications: messages you send us and transactional emails we send you, such as sign-up confirmation and password reset.

How we use information.

To provide and secure the service; to create and manage accounts; to process purchases and deliver the plan you bought; to enforce search limits and prevent abuse; to improve and troubleshoot the product; to send service emails; and to respond to you. We do not sell your personal information and we do not use it for third-party advertising.

AI processing.

To produce rankings and recommendations, search specifications and retailer price data, and any occasion or budget you enter, are processed by Anthropic's Claude models. We do not send your email address or payment details to the AI provider.

Service providers.

We share information only with providers that help us run the site: Supabase (database and authentication), Stripe (payments), Cloudflare (bot protection), Anthropic (AI processing), Resend (email delivery), Netlify (hosting), and Sentry (error monitoring). They may process information only to provide services to us.

Bot protection.

We use Cloudflare Turnstile to protect sign-up, login and search from automated abuse. Turnstile runs invisibly and may collect limited technical information from your browser, such as your IP address and device characteristics, to tell humans from bots. This processing is governed by Cloudflare’s Turnstile Privacy Addendum.

Cookies and local storage.

We use browser storage to keep you signed in and remember basic preferences. Cloudflare Turnstile may use limited technical signals to detect bots. We do not use advertising cookies.

Retention.

We keep account and search-history information while your account is active and for a reasonable period after, and keep payment records as required by law. You can ask us to delete your account and data at any time.

Your choices and rights.

You can access, correct, or delete your information, and object to or restrict certain processing, by emailing [email protected]. Depending on where you live (for example California or the European Economic Area), you may have additional rights under local law, and we will honor valid requests as required.

Security.

We use industry-standard safeguards, but no system is completely secure.

Children.

The service is not intended for anyone under 18, and we do not knowingly collect information from them.

International users.

Our providers may process information in the United States and other countries.

Changes.

We may update this policy and will change the date above when we do. Continued use means you accept the update.

Questions.

For any privacy question or request, write to [email protected].